Refund policy

Anchor in Sand Return & Refund Policy

Effective Date: 7/21/2025

Thank you for shopping at Anchor in Sand. We want you to love your coastal-inspired purchase! Please review our policy for returns, refunds, and exchanges below.

Returns

Because our products are fulfilled by third-party suppliers through Syncee, return eligibility depends on the supplier’s individual return policy. In general:

Most items are final sale unless damaged or defective.

We do not accept returns due to buyer’s remorse, incorrect size/color choices, or change of mind.

If your item arrives damaged, defective, or significantly different from the product description, please contact us within 7 days of delivery.

Damaged or Incorrect Items

If your order arrives damaged or incorrect:

Email us at Chris@anchorinsand.com within 7 days of delivery

Include:

•       Your order number
•       A clear photo of the item and packaging
•       A short description of the issue
•       We will contact the supplier and arrange a replacement or refund, depending on availability and supplier policy.

 Refunds

Refunds are processed:

•      Only for damaged, defective, or incorrect items
•      After supplier confirmation and approval
•      To the original payment method within 5–10 business days (processing times may vary by bank)

Non-Returnable Items

The following are non-returnable:

•      Custom or made-to-order items
•      Gift cards
•      Clearance or final sale items

Cancellations

Orders can only be canceled within 12 hours of purchase. Once your order is processed by the supplier, it cannot be canceled or modified.

Contact Us

For questions or to begin a return request, please email us at:

Chris@anchorinsand.com